Australian delivery rates & options
Delivery anywhere in Australia.
All orders are sent out via eParcel Australia Post and your order can be tracked to your door via the eParcel Australia Post website.
Deliveries are processed weekdays and can be expected in 1-5 business days.
Rural: Delivery to rural addresses can add between 1-3 days to the standard targeted delivery times.
Track and Trace Delivery
Cost of Delivery is $9.90 flat rate.
Deliveries outside of main cities may take longer.
This is a non-signature courier service.
Please put in the comments, during your order, if you require signature only delivery.
From time to time the courier may leave a card, if you are not available at the time of delivery and the courier doesn’t feel safe to leave the package… or if you requested signature only and you are not there at the time of delivery. For this you will need to collect your parcel from the nearest Courier Post Office, or arrange for re-delivery.
Tracking the delivery status of an item
Once your order has been dispatched you’ll receive an email with your tracking number and a link to the eParcel Australia Post website for you to track your order.
If you created an account during checkout you can login to your account and check to see if your order has shipped from My Account. When your order has shipped you will also receive an email from Vape Dog with a Courier tracking number.
You can use your tracking number to track the delivery status of your item on the eParcel Australia Post website.
If you’ve placed your order as a “guest account” you’ll receive an email with your tracking number, after it has been dispatched.
Please contact us if you need any further updates.